I was struggling with an issue with my application and car inspection and spoke to about 5 different agents and sent multiple emails over the course of 4 weeks

I was struggling with an issue with my application and car inspection and spoke to about 5 different agents and sent multiple emails over the course of 4 weeks. I received minimal assistance and promise of call backs of solutions that never happened. I spoke with Lee-Anne Morgan today. She took the time to actually listen to me, tried a few things and actually resolved my problem fully in 20 minutes. Thank you Lee-Ann. I think you can save future clients alot of time & trouble if you have agents like Lee-Ann.