I was really frustrated with a recent claim so I called the claims department and spoke to Alicia De Goede

I was really frustrated with a recent claim so I called the claims department and spoke to Alicia De Goede. She listened to me without interruption and heard what I had to say even though she was not handling my case. I give her 5 stars for her outstanding service for not just settling my claim but putting a smile on my face. Excellent customer service 😊