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Felicity S
1 reviews | Active since Mar 2013
14 May 2024, 18:02
I was ready to terminate my 9 year long relationship with King Price for my car insurance
I was ready to terminate my 9 year long relationship with King Price for my car insurance. Absolute pure frustration and anger directed at the incompetence of whoever created the new KP application they've decided to torture their clients with! If it wasn't for the patience, the professionalism and the simple kindness and 100percent understanding of customer etiquette I received from their agent, Albertus Venter, I would have terminated immediately. Thank you Albertus for being my hero and saving my sanity! You were amazingly helpful above and beyond. KP is very lucky to have you representing them on their front line. Thank you. 5 stars ✨👍✨
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Replies (1)King Price Insurance's replyOfficial
15 May 2024, 08:14Hi Felicity,
Thanks for the kind words, we try pretty hard to look after all of our wonderful clients, and we’re delighted that we managed to impress you.
Thanks for giving us the opportunity to provide you with awesome service, your wish is not just our command- it’s our pleasure!
Let us know if there’s absolutely anything else we can do for you.
Royal regards,
The king’s court
Thanks for the kind words, we try pretty hard to look after all of our wonderful clients, and we’re delighted that we managed to impress you.
Thanks for giving us the opportunity to provide you with awesome service, your wish is not just our command- it’s our pleasure!
Let us know if there’s absolutely anything else we can do for you.
Royal regards,
The king’s court
King Price Insurance's reply15 May 2024, 08:14
Official
Hi Felicity,
Thanks for the kind words, we try pretty hard to look after all of our wonderful clients, and we’re delighted that we managed to impress you.
Thanks for giving us the opportunity to provide you with awesome service, your wish is not just our command- it’s our pleasure!
Let us know if there’s absolutely anything else we can do for you.
Royal regards,
The king’s court
Thanks for the kind words, we try pretty hard to look after all of our wonderful clients, and we’re delighted that we managed to impress you.
Thanks for giving us the opportunity to provide you with awesome service, your wish is not just our command- it’s our pleasure!
Let us know if there’s absolutely anything else we can do for you.
Royal regards,
The king’s court
