I was assisted by Themba Zulu, I sent an email in the afternoon about my situation and by the end of the day it was resolved and I was happy with the outcome

Hi Sandra,

You know, we pride ourselves on doing our flippin’ best to make our clients’ days.... But today, you’ve turned the tables on us and made OUR day as well.

Touché.

Thanks for the awesome compliment, we’ll do our best to keep you impressed!

Royal regards,

The king and his court