I was always at the right place .

Its true what they say , Knowledge is power we need more people like Mr Slungelo Kgobe call centre agent who gave me a call back today when I was out of hope and already prospecting other insurance for better cover . I almost lost it when KPI insurance refused declined my claim as I was not fully covered for the things that I had in mind was covered , this could happen to anyone nowadays we take up insurance telephonically and what a service we get ... anyhow this blame to me , I should have read through the documents forwarded to my email regarding my car insurance but I did not. Things could have been worse , the claim declined was for front passenger window broken into last weekend and not an accident like my rolled and is beyond repairs . I am happy that Mr Silungile Kgobe called me as he was very professional I told him I was thinking of taking insurance elsewhere not knowing that the same company can do it all . He was able to explain exactly what I was covered for and recommended an offer not forgetting the value adds that I can benefit from by changing the cover I have . All in one thank you so very much for the great service and the kindness , you listen and also answer all my questions with confident , keep flying your company and all be well with you . Send me a shirt and I will wear it proud !!!

Regards Morwakgomo Ramaite