SD
Samukelisiwe D

1 reviews | Active since Dec 2015

07 Dec 2015, 15:16

I want my leather seat covers back

Helo Peter<br> <br> Please assist, my Hyundai i20 was involved in a car accident end of October and I was told that its written off. when KP was paying my financier I had a shortfall and part of it is due to the leather seats covers that I had put in on top of the standard car seats.<br> <br> I would like to get my covers back but Mahlodi the person who KP allocated to handle my claim never called me or anything despite several emails I've sent him. Two weeks back when I enquired about my car seats I was told that Mahlodi or his ,manager have been emailed to locate the car and advise of the process going forward for me to get the seat covers.<br> <br> Today I have just called and I am getting the SAME story and my worry is what if the car is sold already? I cannot buy new seats covers they must give me my old ones because they were not insured and I have paid for them.<br> <br> Kind regards

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Replies (1)
King Price Insurance
King Price Insurance's reply07 Dec 2015, 17:12
Official
Hello samukelisiwed3,

The matter has been discussed with you in detail, the covers you refer to are in fact not covers as the vehicle is fitted with a leather interior which cannot be removed.

Our sincerest apologies for any confusion in this regard. Should you require any further information please do not hesitate to contact.

Royal regards

The kings court