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Nokwethemba N

1 reviews | Active since Oct 2025

07 Oct 2025, 21:28

I told Cassius Tshabangu on the day of the accident that my car insurance policy only covers the Third party but she insisted that King Price will assist me even if my policy covers the Third party

I told Cassius Tshabangu on the day of the accident that my car insurance policy only covers the Third party but she insisted that King Price will assist me even if my policy covers the Third party. I feel like you have waisted my time because the whole week I’ve been communicating with the Insurance finalising everything. Why did took the car for assessment if they can’t assist me? I should have just communicated with the insurance of the person who pumped me from the onset instead of wasting my time. King price delayed me. I’m using the car everyday to work.

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Replies (1)
King Price Insurance
King Price Insurance's reply13 Oct 2025, 10:16
Official
Hi Nokwethemba , Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've encountered following your accident. We understand how important your time and mobility are, especially when your vehicle is essential for daily commuting.
Please be assured that your feedback has been allocated to the appropriate department for further review and follow-up. Our team is currently looking into the matter to ensure that any miscommunication is addressed and that we improve the support provided in such situations.
We appreciate your patience and the opportunity to resolve this. If you’d like to share any additional details, please feel free to reach out to us directly.