I spoke to Laurette last month and I needed to update some details which could only be done on the 1st of March

I spoke to Laurette last month and I needed to update some details which could only be done on the 1st of March. Laurette said she would call me to do so on the 1st.... It completely slipped my mind but Laurette remembered and called to assist. Laurette has been helpful from my very first interaction with her. Shes a ace in customer service and professional care towards her clients and is a valuable asset to king price.