I needed to process some updates to my household insurance policy and Lerato Monareng was quick to escalate the matter to attain necessary approvals from her manager and thereafter action the change for me

I needed to process some updates to my household insurance policy and Lerato Monareng was quick to escalate the matter to attain necessary approvals from her manager and thereafter action the change for me. She was so helpful and friendly and a provided a great overall service to customer.