CC
Clive C
1 reviews | Active since Feb 2024
09 Feb 2024, 09:39
I lodged a claim for a windscreen on Monday 5 Feb 2024
I lodged a claim for a windscreen on Monday 5 Feb 2024. By today I had not received a response. After the 4th call I was informed that my policy did not cover or anything other than write-off or theft. My issue is the lack of feedback or response. So much for Royal treatment! Just like all other insurance companies in the end.
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King Price Insurance's replyOfficial
09 Feb 2024, 10:27Hi Clive,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies.
Royal regards,
The king and his court
King Price Insurance's reply09 Feb 2024, 10:27
Official
Hi Clive,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Please accept our sincere apologies.
Royal regards,
The king and his court