I just claimed for a minor bump on my vehicle and the lady by the name of Precious Mkhanda was so sympathetic

I just claimed for a minor bump on my vehicle and the lady by the name of Precious Mkhanda was so sympathetic. As I mentioned the fact I had a long day shortly before bumping my car. She showed empathy and alluded to the fact that this could be a blessing in disguise. This is the first claim ever in my life and I can say that the lady honestly gave me a soft landing