GR
Godfrey R

1 reviews | Active since Sept 2011

19 Jun 2024, 12:23

I had to be upgraded...

I had to be upgraded to the higher car hire option, the process was seamless

0
Replies (3)
King Price Insurance
King Price Insurance's reply19 Jun 2024, 12:38
Official
Hi Godfrey,

Well thanks so much! We pride ourselves on giving our clients the royal treatment. If there’s anything else we can do for you in the future, please just let us know.

Royal regards,
The king’s court
GR
Godfrey R's update21 Jun 2024, 14:48
Reviewer Update
I would like to give a review on Neville Minne (Assessor) and Evelyn Mogudi (she handled the claim). Neville was very quick in providing an assessment report and shared it with me so I can see the details of the assessment, which I thought was a transparent process and gave me an idea of the extent of the damage on the vehicle.

Evelyn was proactive in giving me updates on the progress of the claim. She was very professional at all times even at times when I was frustrated by the process of validation, something which was beyond her control. At the end of the day, she helped me and took me to confidence that they are looking into the matter. She also assisted me with switching the car hire option to make my experience as comfortable as possible.
King Price Insurance
King Price Insurance's reply21 Jun 2024, 14:54
Official
Hi Godfrey,

It’s our pleasure to do whatever it takes to give you the royal service you deserve. We happen to think that our clients are king, so your wish is always our command!

Thank you so much for the great feedback, it helps to keep us whistling while we work.

Royal regards,

The king and his court