I had an issue that was frustrating and the people that I was dealing with were so rude and condescending however I got to speak with Neil who was so understanding and compassionate about my situation

I had an issue that was frustrating and the people that I was dealing with were so rude and condescending however I got to speak with Neil who was so understanding and compassionate about my situation. He explained thoroughly without making me feel stupid. I really appreciate your service Mr van Loggerenberg