ZA
Zane A

1 reviews | Active since Dec 2020

14 Apr 2024, 17:43

I had a mechanical b...

I had a mechanical breakdown on my way to my family holiday destination and tried to activate my courtesy vehicle hire that I paid for and was told I can only make use of it when I'm in an accident and not when I'm having a mechanical breakdown I was very disappointed cause I really needed to go further on our journey can this information be disclosed to the kingprice clients in future.

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Replies (1)
King Price Insurance
King Price Insurance's reply15 Apr 2024, 09:04
Official
We are deeply sorry that you had such a bad experience. It’s our goal to provide our clients with a premium insurance service at the cheapest possible prices, and it seems we failed you this time.

We’ll be in touch soon to see what we can do to make this better, and we’d appreciate the second chance.

Thanks for letting us know about your experience, so that we can keep improving as we go.