RE
Rifaad E

1 reviews | Active since Dec 2015

23 Jan 2025, 15:16

I had a claim registered on 13 January 2025

I had a claim registered on 13 January 2025. After several calls I was told my claim was authorised. I called on 21 and 22 Jan to follow up but each time I was promised that the consultant will Follow up with the service provider. Needles to say they don’t come back with any feedback. Today, 23 Jan i dealt with Okuhle Mangisa and she gave me royal service . Very friendly and yet very professional and efficient. It took no more than 5 minutes to have my claim resolved. Thanks Okuhle for being a superstar. You are true ambassador putting a spring in my step and a smile back on my face again.

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Replies (1)
King Price Insurance
King Price Insurance's reply23 Jan 2025, 15:18
Official
Hi Rifaad,

It’s our pleasure to do whatever it takes to give you the royal service you deserve. We happen to think that our clients are king, so your wish is always our command!

Thank you so much for the great feedback, it helps to keep us whistling while we work.

Royal regards,

The king and his court