nS
nthabiseng S
1 reviews | Active since Jun 2013
28 Dec 2015, 19:23
I don't even know if my policy was cancelled or no
I took out insurance with king price towards the end of November and a few days later I got a better one and called king price to cancel but they sent me from pillar to post, and eventually they said that the person dealing with my policy will call me back and till this day nothing and I also sent an email cancelling and nothing... I want to cancel the policy especially after seeing where they rate with all the other insurances and the service I got from them
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King Price Insurance's replyOfficial
30 Dec 2015, 15:40Hello nthabza85,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Andre from our client care department has been in contact to assist with your request. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Andre from our client care department has been in contact to assist with your request. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply30 Dec 2015, 15:40
Official
Hello nthabza85,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Andre from our client care department has been in contact to assist with your request. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Andre from our client care department has been in contact to assist with your request. Thank you for your patience and understanding. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court