I called to cancel my policy and move to another insurer but Katlego Mthabela made sure that I don't do that

I called to cancel my policy and move to another insurer but Katlego Mthabela made sure that I don't do that. He gave me excellent service by explaining the package offered by King Price and the insurer I was about to move to. He basically made sure that I understood the disadvantages of what I was being offered by the new insurer.