NM
Naeeza M

1 reviews | Active since Jun 2015

18 Jun 2016, 06:51

I am very disappointed with king price

<p>I was going to take cover with them but then decided not so i advised them well in advance month end came they debited my account Leaving me in a minus with a debit order return charge as i had no funds in the account i had numerous communications with them regarding this and was told they would return my debit order fee i even sent a copy of my statement as requested instead they debited me today again still no funds in my account and i will incur another debit order returned fee i want that money back, this is the worse insurance with the worst service i would never take this insurance </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply20 Jun 2016, 13:37
Official

Hi Naeeza

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Juan the team manager in our retentions department has been in contact with you to discuss your concerns and the way forward. thank you for your patience and understanding.

Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court