SM
Stephelina M
1 reviews | Active since Jul 2020
20 May 2025, 15:29
I am still waiting f...
I am still waiting for an update on my car that was towed to lebowa panel beating on the 23rd of April still today it is still there never touched, assessor went and updated me, someone from king price send an email asking for AR, detailed trip report, pictures of the scene, car certificate and I send all that but since then I was not updated, I called yesterday and spoke to Tshegofatso for the 1st she was so nice and asked me when did I send the documents I told her she checked and found them and said she made a note I will be updated today, I am still waiting for update
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King Price Insurance's replyOfficial
20 May 2025, 15:58Hi Stephelina,
We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The Kings Court
We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The Kings Court
King Price Insurance's reply20 May 2025, 15:58
Official
Hi Stephelina,
We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The Kings Court
We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The Kings Court