PT
Phuti T

1 reviews | Active since Sept 2017

10 Jan 2023, 09:32

I am not happy with how Siphiwe is handling my claim 😩

I was assisted by Siphiwe at king price for my claim - Urg! I am not sure if I should say that she is *********** or unprofessional. At first she was looking for quotes, later she said my documents are missing etc. like king price approves claims but their claim processes are never smooth sometimes.

Sometimes you have to ask for feedback - and individual would not think they have to keep you posted.

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Replies (1)
King Price Insurance
King Price Insurance's reply10 Jan 2023, 10:22
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.