NS
Nonkosi S

1 reviews | Active since Feb 2024

23 Aug 2024, 16:41

I am having a very bad experience with King price

I am having a very bad experience with King price. They are giving me incorrect information with regards to my claim. Lying about the location of the vehicle and also lying about doing Assessments on the vehicle. The vehicle is not in the location that they claim it is in and also they've never sent any assesor to assess the vehicle they are relying on the dealerships report.

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Replies (2)
King Price Insurance
King Price Insurance's reply26 Aug 2024, 09:37
Official
Hi Nonkosi,

Thanks for reaching out to us.

We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible. That’s why we’ve sent your complaint to Claims department to look into it and get back to you.

We promise to do everything in our power to help you!
NS
Nonkosi S's update01 Oct 2024, 15:53
Reviewer Update
KingPrice insurance thrives on ensuring that their clients are frustrated. You have to call to get feedback the agent never calls to give feedback on the progress of the claim.

It's been 3 months now without a clear direction of what is going to happen. Information that I get from the different agents that I have spoken to does not Correspond. The feedback is always different. They never respond to emails.