I am a new customer and I love their whatsapp direct chat facility, I find it easier and cheaper for me as a customer to liaise with the company than having to make a phone call to a call centre

I am a new customer and I love their whatsapp direct chat facility, I find it easier and cheaper for me as a customer to liaise with the company than having to make a phone call to a call centre. Also the service I was given by their call centre agent, Legaiyenn Morris, was impressive.