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ntebomosolodi N

1 reviews | Active since Feb 2017

17 Feb 2017, 18:50

Humbled by follow up of Tracey

<p>I wrote my complain on Wed because I received an unfair treatment from King Price which I can't repeat. They eventually cancelled my policy as requested. Today I received a call from Tracey Miller the Regional Manager. I wasn't happy at first to hear she is from King Price but her humility calmed me. She was unhappy about the treatment I received and was remorseful. Tracey refunded my bank charges without me requesting for them. The bank charged me R52 rand but she refunded R150. It's rare that we find leaders like this. People like her are truly honourable and deserve a praise.</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply20 Feb 2017, 09:31
Official

Hey,

We’re so happy that Tracey was able to impress you! We’ll definitely pass on your kind words and give Tracey a royal high five and carry her around the office on our shoulders while we sing her praises. Until we get tired. Then we’ll just put her down and go back to our desks …

Royal regards,

The king’s court