1 reviews | Active since Jun 2018
How does King Price operate?
Query number: ********** Requested a quote. Got a quick call from an agent who offered me the best premiums out there. I request him to send me the quote via email. He doesn't do that. I email King Price to send me the quote, they send me a one page just stating the premium and the premium happens to be larger than what i was offered on the telephone.
I sent them an email saying cant they please include the whole quote, as in what is it that they are offering, the excess and conditions, like a normal quote should look like. I get a call from this rude guy who kept on telling me they cant send me a quote like that. That is not how they operate. They will only send me what is covered and conditions after i accept. How is that possible? How can i accept an offer that I can hardly remember what i am being offered?
I just thought, if this is how they handle new customers, imagine when it comes to claiming, this is the king of treatment I should expect. Maybe i should just stick to brokers.
Hi Noko
Our sincerest apologies for the negative experience. Your complaint has been escalated to management in sales whom will urgently look into the matter and contact you with feedback. Should you require any further assistance please do not hesitate to email ***
Royal regards
The kings court
Hi Noko
Our sincerest apologies for the negative experience. Your complaint has been escalated to management in sales whom will urgently look into the matter and contact you with feedback. Should you require any further assistance please do not hesitate to email ***
Royal regards
The kings court
