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DG
Dheshika G

1 reviews | Active since Jul 2010

20 Jan 2021, 08:37

Horrific service

I have been with King price from 2017 till current there was a 2 month gap in 2018 cause i was out of a job. So i decided to just check if my premiums are still fine so i did a quote with outsurance. They have a deal if they cant beat it they will pay you. In order that i have to prove i have been with king price and claims free. When i requested a claims history they only show my new car and my old car from 2017 -2018 when i reactivated from 2018 nov to 2020 august is doesnt reflect. This is the first time i had to deal with king price and their service is absolutely horrific. I emailed called and even chatted to online consultants. They all getting back to me. If you people are so useless to give a letter imagine at claims stage. No Thank you i will be shopping for new insurance now.

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Replies (2)
King Price Insurance
King Price Insurance's reply20 Jan 2021, 13:58
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As per our records the corrected summary has been emailed to you. Should you require any further information please do not hesitate to contact.
DG
Dheshika G's update20 Jan 2021, 15:09
Reviewer Update
It was only emailed after i had to go on hello peter. Cause calling you guys emailing and online chats that was done yesterday and no one resolved anything till i complained. If your records where actually correct then i would not be complaining.