CS
Conrad S

1 reviews | Active since Oct 2011

06 Feb 2023, 11:37

Horrid People These

Horrid people these, when they call you, run the other way as fast as possible. My experience, I was burgled, took my car, laptop etc etc. The home claim went quick, however, giving me an entry level laptop vs the upgraded i5 what I had, not even in the same universe, only afterwards I was informed one has to insure this seperately, so that did not work for me. The car, I did not have the registration papers, and this **** country of ours, it took 8 months, some leave days and about R300 to eventually have it replaced. I understand it took very long, but the claim was just rejected because of this, which I feel is petty and pathetic as it would take nothing of KP to just put the claim on hold, but this option never came up. So there you have it, horrid experience, all my months of paying for nothing, and the little bit I got is completely unusable. I hope this helps other people when thinking of getting an insurer. Thank You

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Replies (1)
King Price Insurance
King Price Insurance's reply06 Feb 2023, 12:46
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***