Horrible unprofessional service

I decided to go with King price based purely on the decreasing premiums and also an expectation of the \Kings Service\", boy was I wrong.. <br> <br> Not only did these guys call me about 5 times to conduct my risk analysis , then consistently getting it wrong even though I responded to the incorrect details via email hoping that someone literate would correct my policy. It was clearly too much to ask.<br> <br> Thereafter a consultant speaks with me and says I need on liaise with him from that point.<br> He ****.<br> <br> Being upset and fed-up, I start looking for a new insurance company, which I do find. <br> <br> Time to negotiate. <br> <br> I get referred to a RETENTION CONSULTANT who not only barely tried to contact me nor listen to my request for being contacted via email, calls at a time we didn't agree on. Sends a horribly worded and unprofessional SMS, did not try in any way to \"retain me\"<br> <br> He thereafter increases my premiums because someone got it wrong previously!<br> <br> The service here SUCKS, it is NOT the Kings Service and nobody should waste their time with it. The decreasing premiums are definitely not worth it.<br> <br> This is pure repeated negligence and none of it is my fault. <br> Truly pathetic."