1 reviews | Active since May 2016

14 Jul 2016, 12:29

horrible service and inefficiency!!

<p>logged a claim for my phone to get fixed on Mondaythis week, four days later i have heard NOTHING from king price - i have called endless times only to be placed on hold and to be told the lady that submitted my claim is busy Lebohang Mabena. this is seriously pathetic service! i have been without my phone for over 3 days now and nobody seems to know whats going on!! can someone email me ********** and give me an UPDATE on my claim!!!!!! claim number CKP 202 706 3/2</p>

0
Replies (1)
King Price Insurance
King Price Insurance's reply01 Aug 2016, 14:40
Official

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

As per our records the claim was finalised and you where notified thereof. Our sincerest apologies for the delay in response on this site due to a technical error.

Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court