LR
Liezl R
1 reviews | Active since May 2016
14 Feb 2020, 13:33
Horrible Service
My vehicle got ****** and was recovered on 31st October 2019. I am still without a car. I receive no feedback from King Price. I am constantly following up directly with the service providers as the service consultants at King Price have no idea what is going on with my vehicle. I receive empty promises from King Price, from a simple phone call to keep me updated to arranging for my vehicle to be repaired. I would not recommend King Price to anyone.
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
14 Feb 2020, 17:55Our sincerest apologies for your negative experience. We have escalated the matter to the correct relevant management team so they can contact you and provide you with the necessary feedback.
King Price Insurance's reply14 Feb 2020, 17:55
Official
Our sincerest apologies for your negative experience. We have escalated the matter to the correct relevant management team so they can contact you and provide you with the necessary feedback.
LR
Liezl R's updateReviewer Update
21 Feb 2020, 16:20The reply from King Price was Friday the 14/02/2020 and today is Friday the 21/02/2020, I have not received any correspondence regarding the ETA for the repairs on my car.
I have to follow up constantly and after phone King Price today, I still have no feedback and was assured again that I will be phoned. We are yet to receive any form of communication.
LR
Liezl R's update21 Feb 2020, 16:20
Reviewer Update
The reply from King Price was Friday the 14/02/2020 and today is Friday the 21/02/2020, I have not received any correspondence regarding the ETA for the repairs on my car.
I have to follow up constantly and after phone King Price today, I still have no feedback and was assured again that I will be phoned. We are yet to receive any form of communication.
LR
Liezl R's updateReviewer Update
25 Feb 2020, 12:44I am happy to report that the incident was cleared up we have received feedback today, the part has been delivered and they will be in contact. Elena has been a great help with regards to this. Thank you for your assistance regarding my case.
LR
Liezl R's update25 Feb 2020, 12:44
Reviewer Update
I am happy to report that the incident was cleared up we have received feedback today, the part has been delivered and they will be in contact. Elena has been a great help with regards to this. Thank you for your assistance regarding my case.