Horrible service

On Tuesday, our gardening services used their lawnmowers to kick up a rock right through my driver side window. It was obviously not on purpose, after all, accidents happen. What was upsetting however was the service (or lack there of) from King Price.

1st - when filling the claim, i was only then informed that glass claims with King Price is handled through a third party. I find this unacceptable as nobody informed me of this when I signed up with them. They brag and go on about a personal touch with their clients. Not once has anybody from King Price even so much as phoned me.

2nd. Finally managed to file the claim with this 3rd party, hoping that the issue would be solved the same day. As with previous experience with glass replacement, I had a window repaired or replaced on the same day. We are no in day number 2 since I filed the claim, and still no word on when this will be repaired. After a few more phone calls, I was told this would only happen tomorrow. The man on the line could not even confirm when or if it was going to happen. That would mean 3 days without my car!!! This is unacceptable!!

I find this lack of service from King Price horrible and will for sure change insurance companies in the new year.

I would not recommend King Price to anyone. Not is service is important to them. With other insurance companies you may pay a bit more, but I am sure it would make up for it with service that is better than King Price.

Thank you, but no thank you