1 reviews | Active since Apr 2012
horrible claims experience
After having a car accident on the 6th of June I called my insurer king price to lodge the claim. At this point I was very impressed with their service and speed they responded and kept in touch. But I'm afraid that's where it ended. My car is still in for repairs and the 9 not feedback I've recieved is the feedback I've gone and sourced myself. Last week I went to go and visit Eldan autobody where my car is being fixed, and they hadn't called me once before that to inform me what's happening with my car. This morning I sat on the phone for close on 15 min to be told everyone in claims is not available. To top it all off after the bad service I've recieved ill still have to pay a R7000 excess. Cheaper isn't always better... disappointed king price! !!!
Thank you for bringing this to our attention, our repair management department has been in contact to discuss the way forward. We however note that part of the problem with the vehicle was a faulty starter which you yourself had undertaken to source as this was not part of the accident damage. As per the service provider the vehicle is repaired and awaiting the starter motor from you as you are having it reconditioned.
Royal regards
The kings court
Thank you for bringing this to our attention, our repair management department has been in contact to discuss the way forward. We however note that part of the problem with the vehicle was a faulty starter which you yourself had undertaken to source as this was not part of the accident damage. As per the service provider the vehicle is repaired and awaiting the starter motor from you as you are having it reconditioned.
Royal regards
The kings court