NJ
Nomonde J
1 reviews | Active since Jul 2019
05 Feb 2021, 18:00
Home contents claim is the worst
I am not happy with the turnaround times of this claim, I submitted my claim on the 28th January early in the morning, it's now the 5th of February and I still don't have the fridge with me. All the meat in my fridge has now went off. This Hirsch company you advised will call me today they called and asked me to spell everything for them from my email address to the street address I mean everything, they advised someone will send me an email with their banking details and delivery details and that wasn't done.
I am honestly disappointed, now I have even bigger problems not just the fridge now my groceries is off - talk about been treated royal
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Replies (2)0
Replies (2)
King Price Insurance's replyOfficial
08 Feb 2021, 08:31Hi Nomonde,
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
King Price Insurance's reply08 Feb 2021, 08:31
Official
Hi Nomonde,
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.
We’ll call you shortly to give you a full update on your claim.
Royal regards,
The king and his court
NJ
Nomonde J's updateReviewer Update
10 Feb 2021, 08:28Hi
I still haven't received a response in terms of when should I expect the fridge.
I still haven't received a response in terms of when should I expect the fridge.
NJ
Nomonde J's update10 Feb 2021, 08:28
Reviewer Update
Hi
I still haven't received a response in terms of when should I expect the fridge.
I still haven't received a response in terms of when should I expect the fridge.