CC
Cheryl C
1 reviews | Active since Feb 2013
10 Sept 2015, 14:23
History from September 2014 that is soon to end
What can I say but from start to almost the end when I can find a professional insurance company rather than an *********** one. I have nearly had a nervous breakdown having relocated from Gauteng to KZN. They started off badly and still carry on employing bad work ethics. King Price know my story i have listed it many times from the time they deducted, without my say so, the first amount off my account (which was reimbursed and I still gave them a chance) until the fiasco of their billing system that went horribly wrong and then the policy details changing miraculously from who drove what car, DoB, engine numbers etc etc. I cannot wait to wave bye bye my last payment has been made.
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King Price Insurance's replyOfficial
14 Sept 2015, 09:31Hello CStratford,
We have noted the details of your complaint and see this in a very serious light. We promise our clients royal service and clearly you have not been treated like a queen. We want to assure you that we always have your best interests at heart. We have however upgraded our systems in order to deliver even better service. This came with some difficulty and we apologise for the frustration that you have experienced.
Should you require any additional information, please do not hesitate to contact us.
Royal Regards
The Kings Court
We have noted the details of your complaint and see this in a very serious light. We promise our clients royal service and clearly you have not been treated like a queen. We want to assure you that we always have your best interests at heart. We have however upgraded our systems in order to deliver even better service. This came with some difficulty and we apologise for the frustration that you have experienced.
Should you require any additional information, please do not hesitate to contact us.
Royal Regards
The Kings Court
King Price Insurance's reply14 Sept 2015, 09:31
Official
Hello CStratford,
We have noted the details of your complaint and see this in a very serious light. We promise our clients royal service and clearly you have not been treated like a queen. We want to assure you that we always have your best interests at heart. We have however upgraded our systems in order to deliver even better service. This came with some difficulty and we apologise for the frustration that you have experienced.
Should you require any additional information, please do not hesitate to contact us.
Royal Regards
The Kings Court
We have noted the details of your complaint and see this in a very serious light. We promise our clients royal service and clearly you have not been treated like a queen. We want to assure you that we always have your best interests at heart. We have however upgraded our systems in order to deliver even better service. This came with some difficulty and we apologise for the frustration that you have experienced.
Should you require any additional information, please do not hesitate to contact us.
Royal Regards
The Kings Court