AC
Ashwin C
1 reviews | Active since Oct 2018
20 Jul 2023, 11:36
Highly Disappointed!
As this company has grown and obtained new policy holders WE as long-term existing policy holders have been neglected, call backs via the King Price App serve no purpose as you only called back a day or two later, currently while writing this review I am on a call listening to music played by the insurance company to follow up on an emergency (home-water leak) claim which was submitted a week ago without having received any feedback as to who will attend the matter and by when, water leak still present !!
PS: Still listening to their music
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Replies (1)King Price Insurance's replyOfficial
20 Jul 2023, 12:30Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.
King Price Insurance's reply20 Jul 2023, 12:30
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.
