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Maureen M

1 reviews | Active since Dec 2020

07 Jul 2021, 06:31

Help me recover my money and cancel cover with Kingprice.

Please help me cancel cover and recover an amount of R895,59 which was wrongfully deducted from my bank account by this company. In the past week or two I tried cancelling the cover I have for my vehicle with Kingprice with no success at all. I emailed them notifying them of my need and reason for cancelling cover. I even called them and was told that the policy is still active and was promised a callback which did not happen. I no longer own the vehicle as I have given it up for trade-in on the 23 June 2021. They deducted the money for cover on the 2nd July 2021. I need help in resolving the matter plzzzz.

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Replies (1)
King Price Insurance
King Price Insurance's reply07 Jul 2021, 14:09
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. 
 
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out. 
 
Please accept our sincere apologies in the meantime. 
 
Royal regards, 
 
The king and his court