1 reviews | Active since Mar 2010
Harrassed by King Price
This policy was never taken up. I informed them of this but never received a response. They tried to debit my account, after which I put in a stop payment (no authority to debit). A debit was attempted again, which was sent back. After this I received a letter to say that the policy had been cancelled. In the meantime I received numerous calls and sms's . Do they not read their e-mails? Various mails was sent to clientcare and [Email Removed] After this they tried to debit my account three more times any time of the month (19th, 23, 1st etc). Again I received a letter to say it's been cancelled (cancel it then!!) It was never taken up. Once again 3-5 calls and sms's trying to reach me. This ******* debits caused problems on my account resulting in one instance a premium to another company to be sent back and a cost to me and negative rating on my current account. I am thinking of contacting the short term ombud or mediator. This should be brought to someone's attention.<br> <br> <br>
Our sincerest apologies for the negative experience, Juan from our retentions department has attempted to contact you but to no avail. As per our records the policy has been cancelled, Juan has emailed you regarding this.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Our sincerest apologies for the negative experience, Juan from our retentions department has attempted to contact you but to no avail. As per our records the policy has been cancelled, Juan has emailed you regarding this.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
