VM
Vanessa M

1 reviews | Active since Nov 2022

25 Jul 2023, 18:13

Harassing of phone calls: SPAM

I don’t know where these people get our numbers but I am harassed by their phone calls everyday even when I am in meetings at work. Reported them as spam and blocked through Truecaller app.

0
Replies (1)
King Price Insurance
King Price Insurance's reply26 Jul 2023, 08:09
Official
Dear Vanessa,

We recently contacted you about our products and services.

We may have gotten your details from you, or someone other than yourself (perhaps you opted into a marketing campaign, contacted a third party affiliate, or someone you know gave us your details).

In line with our promise to always be real with you and our legal obligations, we’d like to investigate this further. Please can you provide us with the details of the number from which you received the call/SMS so we can identify the affiliate in question and take the necessary action?

Once we’ve got the details from you, we can solve this ASAP.

Remember, under Section 69 of the Protection of Personal Information Act No. 4 of 2013, traditional telephonic communication is excluded from the definition of ‘electronic communication’ and not prohibited.

We apologise for the inconvenience!