DR
Dean R

1 reviews | Active since Dec 2014

11 Mar 2021, 15:08

Happy to take premiums, not so happy to deal with claims

I lodged a claim early this morning, provided all requested information within an hour or two.

I lost my cellphone that i not only use for work purposes but also keep in contact with my wife in case of emergency with my 1yr old son.

I have requested urgent authorization decision on my claim as i do not have a spare device laying around to use thus leaving me out of contact with any and everyone, also considering i travel far distances.

King price is happy to take my premium monthly but expect me to wait until next week to know whether or not my claim wioll be authorized or if i must starting looking at alternative routes.

Really pathetic!!!!!!!!!!!!!!!!!!!!!

0
Replies (1)
King Price Insurance
King Price Insurance's reply11 Mar 2021, 16:55
Official
Hi Dean

As with most insurers certain validations are required to process a claim, we further note the claim was registered by you this morning and is currently in process. We completely understand the urgency in this matter and will try and speed up the process as much as possible.