Happy client BUT very dissapointed at the same time.

I have been with King Price since 2015 and so far had 4 claims, all my claims where approved and I'm kept up to date with every step of the way regarding my vehicle repairs process.

The reason I'm not giving them the 5th star is that my last incident was theft though the cat was recovered though damaged. The Assessor Francois refused to replace my windscreen chips insisting they were pre-existing without verifying my last assessment of the repair who repaired my car in 2020. Since Covid 19 I'm working from home meaning I am driving far less than I used before and this was reported for review but he is still adamant without any proven evidence that my car had existing chips.

This was very dissapointing because whether the chips where pre-existing or not, that's not the point. They are my insurance and if there's anything wrong with my car they should fix it because I'm paying faithfully each and every month to ensure my car is covered.

The *****s who stole my car drove it from Pretoria to Soweto, and the speed they drove that day from 5am and car recovered at 6:15am same day is very questionable ?