Half done repair job/poor accident assessment

On 29 March 2022, I wrote a review about how king price damaged my car whilst in their care. That was resolved.

I am now back to report how their assessor failed to carry out their job well. I had an accident on early February this year. My car was assessed and repaired. After having collected the car, I started getting a notification about restricted parking assistance. I also started getting vibrations whilst driving. I took my car to BMW today and was told that the vibrations were caused by a damaged engine mount which could’ve only been damaged by the impact when the accident happened and also that my front right pdc was the cause of the restricted parking assist which has caused the entire system not to work.

I have been going back and forth with reporting additional damages to King Price. Of which they have resolved some. I am honestly tired of all this. If a proper assessment and job was carried out in the first place I wouldn’t be going through all these problems and stress.

The most sickening part is their lack of communication. If you send them emails, no one bothers to respond. From the assessor to the claims commander or even the claims assessor. I have addressed an email with attachments of the above to all the parties named above and copied the claims email as well.

I need this resolved! Let me not be prejudiced by people that don’t want to do their jobs properly. It’s sickening!