1 reviews | Active since Mar 2015
HAD A POLICY I NEVER WANTED!!!
I'm so frustrated with King Price!!<br> I asked King price for a quote, just to compare with my current insurance.<br> <br> I said to the sales guy all I wanted was to compare prices and discuss it with my husband first.<br> I didn't sign any debit order confirmation or a policy schedule, and all of a sudden I have a active policy with King Price.<br> <br> I then called them to advise I didn't want the policy, I just wanted to see the quote and schedule etc. Had I not called them to \cancel something I never wanted to start off with"they would've debited my account.<br> Got a cancelled email and thinking everything is resolved!<br> <br> Today I receive an SMS that they going to debit me on the 08/05/2015... called them and said there's a note on my account that says to cancel it but the policy is still ACTIVE! <br> This is unacceptable and if they debit my account I will take the matter further"
Thank you for bringing the above to our attention. We really appreciate your feedback and apologise for any inconvenience that may have been caused.
Juan-Victor has been in contact with you to assist with the cancellation of the policy. The matter was also referred to management for further investigation regarding the activation of the policy and any discrepancies will be dealt with internally.
Should you require any additional information you are welcome to contact us. We will be happy to assist.
Royal regards
The Kings Court
Thank you for bringing the above to our attention. We really appreciate your feedback and apologise for any inconvenience that may have been caused.
Juan-Victor has been in contact with you to assist with the cancellation of the policy. The matter was also referred to management for further investigation regarding the activation of the policy and any discrepancies will be dealt with internally.
Should you require any additional information you are welcome to contact us. We will be happy to assist.
Royal regards
The Kings Court
