TD
Travor D

1 reviews | Active since Apr 2017

03 Sept 2020, 13:04

Great Stunning service from Tebogo Ngobeni

I am writing this to let everyone know that: Tebogo Ngobeni has in my 15 years of having insurance, by far has given me the best ever service from any provider to date. I called in to King Price to revert back to the comprehensive cover, I was moved to a discounted rate during the Lockdown. The first person I dealt with messed everything up and this lead to premiums being deducted that I did not agree to. Being frustrated, I called back, I got to deal with Tebogo, all I can say is WOW! Tebogo has a passion for solving problems, she is kind and very helpful, she is patient and makes sure that she listens and try to assist in every way. I experienced 4 debit orders during this period, due to the previous consultant, Tebogo would call me every morning after the debit order to explain and let me know what will happening next, today was the last transaction on my account, my money was paid back, again Tebogo followed up to explain, she also still everyday apologized for something she did not do, but fixed. Thank you Tebogo Ngobeni, I hope that you are recognized for your excellence. With your attitude I can only foresee good things for you. I wish you all the best going forward and I am truly very happy to have been dealing with you, you have made my day and may other days, I wish all the best and because of you, I feel confident in King Price again, thank you, thank you, thank you, have a stunning day

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Replies (1)
King Price Insurance
King Price Insurance's reply03 Sept 2020, 14:38
Official
You know, Travor, we pride ourselves on doing our flippin’ best to make our clients’ days.... But today, you’ve turned the tables on us and made OUR day as well. 
 
Touché. 
 
Thanks for the awesome compliment, we’ll do our best to keep you impressed! 
 
Royal regards, 
The king and his court