Great service unless you're deaf or hard of hearing

I am 100% happy with King Price apart from one thing: they don't adequately accommodate people with hearing loss. I have tried to get them to do business with me by email but although they said this would be possible, it later transpired that only certain things can be done by email - most stuff still requires a phone call. That said, I found someone (Tamarin-Lee Thompson) who spoke so clearly and slowly that I was able to get through the call for once. I hope she never leaves! King Price, you need to think about how to deal with this issue though - there are a lot of older people who are somewhat deaf as well as people born that way and I'm pretty sure you are required by law to accommodate disabilities... and that's not happening yet. Sort this out and I'll give you 5 stars.