pS
palesa S
1 reviews | Active since Jul 2015
27 Jul 2015, 11:22
Great service by Rochel Canham @ King Price
I have been calling my insurance company to correct the addresses of the properties that had insured with them since April 2015 but they never got any of the addresses correct in the policy documents. I phoned on Friday the 2th to cancel the insurance but when I was speaking to Rochel Canham's she was so understanding and calmed me down, sorted out everything, emailed the new policy documents right away, phoned me back to check if I was then happy with the new policy documents::) I am glad she picked up the phone and it only because of her that I am staying on with the insurance. Rochel Canham, you are great, thank you!
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Replies (1)King Price Insurance's replyOfficial
29 Jul 2015, 16:32Hello palesa2005shipal,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Thank you for the fantastic feedback regarding Rochel and for taking the time to post it. We are really glad you decided to stay.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Thank you for the fantastic feedback regarding Rochel and for taking the time to post it. We are really glad you decided to stay.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply29 Jul 2015, 16:32
Official
Hello palesa2005shipal,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Thank you for the fantastic feedback regarding Rochel and for taking the time to post it. We are really glad you decided to stay.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Thank you for the fantastic feedback regarding Rochel and for taking the time to post it. We are really glad you decided to stay.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
