DT
Dianne Twentyman-Jones

1 reviews | Active since Nov 2015

23 Nov 2015, 12:13

GREAT SERVICE

My vehicle was written off on Sunday 9/11 and the 24 hour roadside assistance was there in a flash. They are on the panel of King Price, so I was very fortunate.. I phoned into King Price on the Monday and the telephone advice I got was great, although If I hadnt done the phoning, it would of dragged on for longer. The only problem I initially experienced is no one came back to me. I was then put through to Monique after being a bit upset and asking to speak to someone in charge. From there on I was treated like a Queen, which is their promise to the consumer, and my claim was handled professionally and quickly by her. Monique is an assett to King Price and I hope she gets the recognition she deserves. Thank you Monique for giving me hope that there are still lovely people involved in the service industry.<br> Many thanks

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Replies (1)
King Price Insurance
King Price Insurance's reply25 Nov 2015, 17:00
Official
Hello dianne20man,

Thank you for the fantastic feedback regarding Monique and for taking the time to post it. We are really sorry for the negative experience prior to Monique we will look into it and take corrective measures for future and learn from our mistakes. We truly value your feedback.

Should you require any further assistance please do not hesitate to contact.


Royal regards

The kings court