EM
Elizabeth M

1 reviews | Active since Jun 2015

12 Jun 2015, 08:30

Good Sales Man

Recently not received good service from the claims department at King Price and therefore decided to cancel my insurance for my current household and not proceed further with King Price on my new car. <br> Until I received a call from Kamalan Padayachy (King Price) yesterday who took the interest in understanding what were the issues experienced and re-assurred me that this would not happen again. <br> Took the time and effort to explain the different options. In addition matched my previous offers and gave me a better premium than quoted with other insurances. He was friendly, willing to assist and very helpful thus restored my faith back in King Price. <br> I am once again a happy King Price customer.

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Replies (1)
King Price Insurance
King Price Insurance's reply12 Jun 2015, 09:36
Official
Hello Mus,

It's really heartbreaking for us to hear that you had a bad service experience from us. We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.

We're so happy that Kamalan was able to impress you! We'll definitely pass on your kind words and give him a royal high five for giving you the service you so rightly deserve.

Should you require any further assistance please do not hesitate to contact.


Royal regards
The kings court