Good Feedback

I had lodged a request telephonical for a sales record when I was first qouted with the company. I was promised to get the sales record in 2 days time. It did not happen. I then lodged a formal request with a consultant called Runjay on the 14 August 2015. He repliA request has been sent to our IT Department to retrieve the sales recording. Nothing happened. Recently, I have been talking to Dipou regarding the matter. She also promised that she will get me the sales record by Monday 31 August 2015. Still nothing happend. When I inquired on monday she said there was nothing. Today the 03rd in an e-mail, she said that she has sent a request through. I think I am been played here. Please assist me.