jK
johann K
1 reviews | Active since Feb 2011
14 Mar 2025, 11:05
good
I was with King Price insurance I cancelled my policy and told them not to debit my account they still went ahead and debited my account I have requested them to pay back my money and All they do is send me a notification today being your policy has been cancelled but not that we will pay your money back I am taking this also to the news paper and also to the Financial Ombudsman
Regards
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King Price Insurance's replyOfficial
14 Mar 2025, 11:48Hey Johann,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give the policy holder a call soon, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give the policy holder a call soon, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply14 Mar 2025, 11:48
Official
Hey Johann,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give the policy holder a call soon, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We’ll give the policy holder a call soon, if that’s okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court