Going on 2 weeks with no feedback after claim

This is horrible. Every time i contact King Price, whether to take our insurance, update details, and now for a claim, I have to go through Hellopeter.com. i simply do not get service or feedback if I don't. <br> <br> This is my 3rd complaint re King Price Insurance, and the 3rd time i had to deal with them. <br> <br> I submitted a claim a couple days before Christmas, and have had no feedback as yet. I even contacted them a week or so after the initial claim to escalate the matter, and guess what? Still no feedback. <br> <br> I think it is time to start a Facebook campaign and page highlighting King Price complaints and issues. Let the unhappy customers spread the word.