Godfrey from King Price

We had an agreement that my first debit should be on the 1December 2023 but you continued putting a debit order on my account i am incurring bank charges because of your debit orders i want nothing to do with you and want to cancel this insurance, i spoke to Godfrey who continued to lie to me and told me there is nothing on the call recording about me saying my first debit must be on the 25 November 2023, before i spoke to him a lady called me from the collections department and asked why my first debit did not go off i said check your notes cos i did an arrangement that on the 1 December 2023 you must take the first debit.. she could see this on the system but you went again on the 6 November 2023 and you tried to debit money from my account this is not the first time you tried to debit money from my account it has cost me more than R400.00 of failed debits on my bank account... yet the last person i spoke to Godfrey is disputing this and he said on recording that King price did not try to debit on the 6 November 2023 our call was on Thursday 9 November 2023 at 13:05pm when he kept on lying to me and he said he will call me as i told him i am busy at work he should call me after 5pm, he never returned to me, i dont want any retentions consultant calling me because your service is poor kindly cancel this policy i dont want anything to do with king price